EEPAY Announcement Center
Stay updated with system maintenance, recharge service adjustments, and important notifications to ensure smooth business operations.
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EEPAY Service Adjustment Notice
Dear EEPAY users,
2025-03-03
To provide more stable and efficient services, our development team is upgrading API integration. We have temporarily adjusted the availability of ₱10 mobile top-up as follows:
Before: Available 24/7
After: Available daily from 19:00 - 12:00 (Paused from 12:00 - 19:00)
Effective immediately.
This adjustment aims to optimize system resources and ensure service stability. ₱15 and above top-ups remain available 24/7. We will notify you once optimization is complete.
Thank you for your understanding and support! If you have any questions, please contact EEPAY customer service @eepay168. -
Utility Payment Maintenance Completion Notice
Dear EEPAY users,
2025-03-26
The maintenance for utility bill payments and 10p airtime top-up has been successfully completed and is now fully restored.
Thank you for your patience and support. If you have any questions, please feel free to contact our customer service.
EEPAY Team -
Utility Payment System Maintenance Notice
Dear EEPAY users,
2025-03-22
The utility payment system will undergo routine maintenance. During this period, utility bill payments and 10P mobile top-ups will be temporarily unavailable. However, Meralco and Suniway services will not be affected.
Maintenance Schedule:
Start: March 25, 2025, 21:00
End: March 26, 2025, 08:00
Affected Services:
- Utility bill payments
- 10P mobile top-ups
We will notify you as soon as the maintenance is completed. We sincerely apologize for any inconvenience caused and appreciate your understanding and support.
EEPAY Team -
Smart Maintenance Completion Notice
Dear EEPAY users, We have received an official notice from Smart regarding scheduled maintenance, which may have affected top-up services. The details are as follows: The scheduled maintenance by Smart has been successfully completed, and all related services have resumed normal operation. Thank you for your patience and support! If you have any questions, please feel free to contact our customer service team. EEPAY Team
2025-03-11 -
Smart Maintenance Notice
Dear EEPAY users, We have received an official notification from Smart regarding scheduled maintenance, which may affect top-up services. The details are as follows: Maintenance Period: March 10, 2025, 23:00 to March 11, 2025, 05:00 Affected Operators: Smart, TNT, Smart Bro, PLDT Home Wifi We will closely monitor the maintenance progress and provide timely updates if there are any further developments. Thank you for your understanding and support! EEPAY Team
2025-03-06 -
Smart Maintenance Completed
Dear EEPAY users,
2025-03-05
The maintenance work for the Smart operator has been successfully completed, and all related services have now resumed normal operation. You may continue using the EEPAY platform for Smart load top-ups, data recharges, and other related services.
If you have any questions, please feel free to contact our customer support team. Thank you for your support and understanding!
EEPAY Team -
Bulk Recharge Congestion Reminder
Dear EEPAY users,
2025-03-01
Between 12:00 PM and 7:00 PM daily, bulk recharge requests experience high queue times. To avoid delays, we recommend scheduling bulk recharges outside peak hours. Alternatively, single recharge is available to bypass the queue.
For assistance, please contact EEPAY customer service @eepay168.
Thank you.