eepay

Address：17/F SM Aura Office Tower, Mckinley Parkway,Taguig, NCR, Philippines

Telephone Switchboard: 028246100

Complaint Telephone: 09636322222

Facebook：@eepayapp

Viber: 09611888887

WhatsApp：09611888887

Line：09611888887

Telegram：@eepay168

Email Address：henry@suniway.net

I. Special tips

I would like to remind you (users) to read this :

"Eepay User Service Agreement" (hereinafter referred to as the "Agreement") carefully before registering as an eepay user to ensure that you fully choose to accept and understand this The terms of the agreement. Please read carefully and or not accept this agreement. After you agree and click to confirm the terms of this agreement and complete the registration process, you can become an official registered user of eepay and enjoy various services of eepay . Your registration, login, use, etc. will be regarded as acceptance of this agreement, and you agree to be bound by the terms of this agreement. If you do not agree to this agreement, or have any questions about the term of this agreement, please stop the eepay user registration process immediately, and you can choose not to use the service of this App. Is the two parties reach an agreement, you can also change the relevant service and corresponding agreement content.

If you are a person with no capacity for civil conduct or a person with limited capacity for civil conduct, please inform your guardian, and read this agreement and use our services under the guidance of your guardian. Please abide by the laws of your country or region, and you confirm that entering into and fulfilling this agreement does not violate the laws and regulations of the country or region where you belong, live, or conduct business activities or other businesses.

This agreement stipulates the rights and obligations between eepay and users regarding the eepay service (hereinafter referred to as the "service"). "Users" refer to individuals and units who register, log in, and use this service. This agreement can be updated by eepay at any time. Once the updated agreement terms are announced, they will replace the original agreement terms without prior notice. Users can check the latest version of the agreement terms in the APP. After modifying the terms of the agreement, if the user does not accept the modified terms, please stop using the services provided by eepay immediately . The user's continued use of the services provided by eepay will be deemed to have accepted the modified agreement .

II. Account registration

1. The user needs to register an eepay account before using this service . The eepay account should be registered with the mobile phone number binding, please use the mobile phone number that has not been bound to the eepay account, and is not blocked by eepay according to this agreement. Register your eepay account with your mobile phone number . Eepay can change the way of account registration and binding according to user needs or product needs without prior notice to users.

2. If the registration applicant has a precedent for being banned by eepay, or suspected of false registration, abusing the registration of others, and other reasons for not being able to obtain permission, eepay will reject its registration application.

3. In view of the binding registration method of eepay account, you agree that eepay will allow your mobile phone number and mobile device identification code to be used for registration during registration.

4. When users register and use this service, eepay needs to collect personal information that can identify the user so that eepay can contact users when necessary, or provide users with a better experience. The information collected by eepay includes but is not limited to the user’s name, mobile phone number, email address, and address; eepay agrees that the use of this information will be subject to the restrictions of the third user’s personal privacy information protection . 

5. After you obtain the user ID, you can use some eepay services; you can further apply for and obtain an eepay account to use more services after passing the eepay verification . The specific verification method is based on the prompts on the eepay website or APP page.

6. The nicknames, avatars, signatures, messages, etc. you set in the user ID or account must comply with laws and regulations, public order and good customs, and social ethics, and will not infringe the legal rights and interests of other third parties, otherwise we may cancel your nickname, Avatar, signature.

7. You can directly log in to any eepay service-related website or app through your eepay login account without re-registering.

III. Account security

1. Once the user has successfully registered and become an eepay user, he will get a username and password and have the right to use your username and password to log in to eepay at any time .

2. The user is fully responsible for the security of the user name and password, and at the same time is fully responsible for all activities and events conducted under his user name.

3. Users shall not transfer or authorize others to use their own eepay username in any form without authorization.

4. The user should keep the password properly, and do not tell others the password. All losses caused by improper password storage shall be borne by the user.

5. If a user password is leaked, it may lead to adverse legal consequences, regardless of any reasons for such user's password security is threatened, you should immediately contact to eepay customer service.

IV. User declaration and guarantee

1. The user promises that it is a civil subject with full capacity for civil conduct and has the ability to conclude transactions and perform its obligations.

2. Users are obliged to provide their real information when registering, and to ensure the validity and security of content such as mobile phone number, name and address, to ensure that eepay staff can obtain it . At the same time, the user is also obliged to update the relevant registration information in time when the relevant information actually changes, and can contact customer service for assistance.

3. Any content created, uploaded, copied, published, and disseminated by the user through the process of using eepay , including but not limited to account avatar, name, user description and other registration information and authentication materials, or text, voice Sending, replying and related link pages of, pictures, videos, graphics and texts, as well as other content generated by using accounts or this service, must not violate relevant national legal systems, including but not limited to the following principles:

(1) Violation of the basic principles determined by the country where it is located;

(2) Endangering the security of the country where they are located, leaking secrets of the country where they are located, subverting the power of the country where they are located, and undermining the unity of the country where they are located;

(3) Damage to the honor and interests of the country where they are located;

(4) Inciting ethnic hatred, ethnic discrimination, and undermining ethnic unity;

(5) Undermining the religious policy of the country where they are located, and promoting cults and feudal superstition;

(6) Spreading rumors, disrupting social order, and undermining social stability;

(7) Spreading obscenity, pornography, gambling, violence, murder, terror, or instigating crime;

(8) Insulting or slandering others, infringing on the legal rights of others;

(9) Containing other content prohibited by laws and administrative regulations.

4. Users are not allowed to use the eepay account or this service to make, upload, copy, publish, or distribute the Content that interferes with the normal operation of eepay and infringes the legitimate rights and interests of other users or third parties:

(1) Contains any sexual or sexual suggestion;

(2) Contains abusive, intimidating, or threatening content;

(3) Contains harassment, spam, malicious information, or deceptive information;

(4) Involving the privacy, personal information or data of others;

(5) Infringement of legal rights such as reputation rights, portrait rights, intellectual property rights, and trade secrets of others;

(6) Contains other information that interferes with the normal operation of this service and infringes on the legitimate rights and interests of other users or third parties.

V. Service content

1. eepay to provide online payment platform, users through  eepay After finding the cost required to pay through  eepay to pay the costs associated with the completion of the service and pay the corresponding funds, eepay deducts the user's corresponding funds. The specific service content is provided by eepay according to the actual situation, including but not limited to: 

(1) Bulk call charge recharge service;

(2) Order inquiry;

(3) A single call charge recharge;

(4) Payment of internet fees;

(5) Payment of water fee;

(6) Payment of electricity charges;

(7) Pre-deposited wallet recharge;

(8) Regular recharge service;

(9) Customer service;

(10) Information services provided by eepay;

(11) QR code scanning support;

(12) Mobile phone balance inquiry;

(13) Flow recharge;

(14) Bulk vagrant recharge;

(15) Regular flow recharge;

(16) Takeaway ordering service;

(17) Quickly open package service;

(18) All services in different platforms such as Web, WeChat Mini Program, WeChat Official Account, and app.

(19) Withdrawal

(20) Batch transfer

2. eepay has the right to review or delete any content (including but not limited to text, voice, text, voice, etc.) that is suspected of being illegal or violating the socialist spiritual civilization, or that Eepay considers inappropriate. Pictures, videos, graphics, etc.).

3. If the user completes the recharge and payment through eepay , the platform will record all order information for the user to query the recharge record, including but not limited to:

(1) Mobile phone number;

(2) Order number;

(3) Order status;

(4) Recharge time;

(5) Payment method;

(6) Recharge face value;

(7) Positioning of takeaway services;

(8) Consumption amount;

(9) Income and consumption details;

(10) Order service provider;

4. All announcements and other messages sent to the user can be sent through the APP or the contact method provided by the user.

5. Eepay can change the payment amount and the payment exchange rate at any time according to the industry market environment, and eepay can change the service content at any time according to business needs.

6. All eepay discount activities are subject to the eepay release rules.

VI. Termination of service

1. In the following circumstances, eepay has the right to terminate the provision of services to users:

(1) When the user violates the relevant provisions of this service agreement, eepay has the right to terminate the service provided to the user; if the user once again registers as a user directly or indirectly or in the name of another person, once found, Eepay has the right to unilaterally terminate the service to the user directly;

(2) If eepay contacts the user through the information provided by the user, and finds that the contact information entered by the user at the time of registration no longer exists or cannot be connected, eepay will notify the user of the change through other contact methods , And if the user fails to provide new contact information within three working days, eepay has the right to terminate the provision of services to the user;

(3) Users are not allowed to repeatedly cancel a large number of orders through programs or manual methods, and eepay will immediately terminate the service;

(4) Once the eepay found that data or information provided by the user contains false content, eepay reserves the right to terminate the provision of services to the user;

(5) When the terms of service are terminated or updated, users expressly do not want to accept the new terms of service;

(6) Other situations where eepay thinks it is necessary to terminate the service.

2. After the service is terminated, eepay has no obligation to retain any information in or related to the original account for the user, or forward any information that has not been read or sent to the user or a third party.

3. The user understands and agrees that even after this agreement is terminated and the user's service is terminated, eepay still has the right to:

(1) Continue to save your user information;

(2) Continue to claim to users the responsibility for violating laws and regulations, this agreement and platform rules during their use of eepay platform services.

VII. Service changes and interruptions

1. In view of the particularity of network services, users need to agree that eepay will change or interrupt some or all of the network services, and delete (no longer save) any information submitted by the user during use without notifying the user , No need to bear any responsibility to any user or any third party.

2. eepay needs to check or update the platform that provides network services on a regular or irregular basis. If such circumstances cause network service interruption within a reasonable period of time, eepay need not be responsible for this Any responsibility.

VIII. Modification of Terms of Service

1. eepay has the right to modify any content of these terms of service at any time. Once any content of these terms of service changes, eepay will prompt users to modify the content through appropriate methods.

2. If you do not agree with eepay 's modification of the terms of service, the user has the right to stop using eepay services.

3. If the user continues to use the eepay service, it shall be deemed that the user accepts the modification of the terms of service made by eepay.

IX. Disclaimer and Compensation Statement

1. If eepay has clearly stated that its service provision method has changed and reminded the user to pay attention to matters, all consequences arising from the user's failure to operate as required shall be borne by the user.

2. The user expressly agrees that the risk of using eepay will be entirely borne by him, because he uses eepay and all the consequences will be borne by itself.

3. The user agrees to protect and maintain the interests of eepay and other users. Because the user has illegal, untrue, improper, or infringement of the legitimate rights and interests of third parties in the use of eepay , or the user violates this any provisions under the agreement and to eepay losses and any other third party, the user agrees to be liable for damages resulting therefrom.

4. We are exempt from responsibility if we are unable to provide services normally due to the following reasons:

(1) Our system is down for maintenance or upgrade;

(2) Due to force majeure such as typhoons, earthquakes, floods, lightning or terrorist attacks;

(3)Your computer software and hardware, communication lines, and power supply lines are malfunctioning;

(4) Due to your improper operation or using our services in a way that is not authorized or approved by us;

(5)Due to viruses, Trojan horses, malicious program attacks, network congestion, system instability, system or equipment failures, communication failures, power failures, bank reasons, third-party service defects, or government actions. Notwithstanding the provisions of the preceding paragraph, we will take reasonable actions to actively promote the return of services to normal.

(6) You understand that our services depend on the accurate operation and operation of the system. In the event of system errors, malfunctions, improper profits for you or us, etc., you agree that we can take appropriate corrective measures such as correction of errors and deductions.

(7)You must not use reverse engineering methods to crack our systems and programs, and you must not copy the above systems and programs (including but not limited to source programs, target programs, technical documents, client-to-server data, server data) , Modify, compile, integrate or tamper with, do not modify or increase or decrease the functions of our system.

(8)You must not use our services to engage in acts that infringe on the lawful rights and interests of others or violate national laws and regulations, otherwise we have the right to investigate, delay or deny services or stop providing services, and you need to bear the relevant legal responsibilities yourself, if this causes us Or if the other party is damaged, you need to be liable for compensation.

X. User rights protection

1. Coverage of water and electricity network fees, mobile phone fees, eepay and other payment services; 

2. Guarantee content

(1) If the amount you paid exceeds the amount payable, the service provider will not refund, so eepay cannot refund the overpaid amount to you.

(2) If your payment status is successful but is failed in the third party, eepay will process it soon as we get notified.

(3) If the order is abnormal, please contact our online customer service or telephone customer service 8246100 as soon as possible.

3. eepay can make changes to the payment service guarantee content, please check it directly in the app without notifying you separately. If you continue to use the payment service after the change, you agree that eepay will provide you with payment service protection according to the changed content.

4. eepay will increase the disclosure of rights and interests protection in the first time according to other services that increase in operational needs.

XI. Privacy Statement

1. Scope of application:

(1) Personal registration information provided as required when the user registers for an eepay account;

(2) When the user uses eepay 's app or visits its related webpages, eepay automatically receives and records the server values ​​on the user's browser, including but not limited to data such as IP addresses and Records of web pages requested by users.

(3) Relevant permissions required for user authorization when we serve.

2. Information use:

(1) eepay will not sell or lend the user's personal information to anyone unless the user's permission is obtained in advance;

(2) eepay also does not allow any third party to collect, edit, sell or disseminate users' personal information by any means. Any user who engages in the above activities, once discovered, eepay has the right to immediately terminate the service agreement with the user and seize his account;

(3) For the purpose of service, eepay will use the user provided information to send details about but not limited to, issuing product and service information to the user, or with eepay Partners for them to share information about their products and services.

3. Information disclosure: The user's personal information will be partially or fully disclosed under the following circumstances:

(1) Disclosure to a third party with the consent of the user;

(2) Disclosure to a third party or administrative or judicial organization in accordance with the relevant provisions of the law or the requirements of the administrative or judicial organization;

(3) If users violate the relevant laws of the Philippines or website policies, they need to disclose to a third party;

(4) In order to provide the products and services requested by the user, the user's personal information must be shared with a third party;

(5) Other disclosures deemed appropriate by eepay in accordance with laws or website policies;

(6) For the financial account information provided by the user when using eepay , eepay will strictly fulfill the relevant confidentiality agreement.

XII. Protection of intellectual property rights

1. The system of our and affiliated companies and the content on the eepay website, including but not limited to works, pictures, files, information, materials, website structure, website screen arrangement, web design, are all by us or affiliated The company owns intellectual property rights in accordance with the law, including but not limited to trademark rights, patent rights, copyrights, and trade secrets.

2. Without the written consent of us or our affiliates, please do not use, modify, decompile, copy, publicly disseminate, change, distribute, issue or publicly publish the program or content of the eepay website without authorization.

3. Respect for intellectual property rights is your obligation. If there is any violation, you will be liable for damages.

XIII. Contact Us

Email：operation@eepapp.com

Phone：(02) 8842 6100

Tel： 09611888887

Address: 17F SM AURA Office Tower .Mckinley Parkinway Taguig NCR 0126 Metro Manila PH, 126 McKinley Pkwy, Taguig, Metro Manila 

XIV. Other

1. eepay solemnly reminds users to pay attention to the clauses in this agreement that exempt eepay from liability and limit user rights, please read carefully and consider risks independently. Minors should read this agreement accompanied by a legal guardian.

2. The validity, interpretation and dispute settlement of this agreement are applicable to Philippine law. If the user and  eepay any dispute or controversy between, first of all should be settled through friendly consultations, the consultation fails, the user agrees to submit the dispute or controversy  eepay domicile have jurisdiction over the people's court jurisdiction.

3.No matter any clause of this agreement is invalid or unenforceable for any reason, the remaining clauses are still valid and binding on both parties.

4. This agreement will be applicable from August 04, 2020.